Faq - Frequently Asked Questions

Frequently Asked Questions

1. Why I should add Pokébest to my server? We have a very simple and straightforward setup, just add the bot and you're ready to play.

2. How our bot is different from others? Our unique features include fast response, perfectly curated spawn rates, premium perks , and many more. Why not try it today?

3. Someone stole my Pokémon. Will you help me get it back? Unfortunately, we will not. Nobody can straight up steal your Pokémon. It is entirely up to you to decide where you give your Pokémon. We will not go investigator mode trying to unveil the truth behind your motive to trade any of your Pokémon. Be careful about who you trust.

4. I found a bug, where do I report it? You can report bugs in Pokébest's official server here and we will get them fixed as soon as possible.

5. Is my payment secure? Yes. We never have access to your credit card information. Payments are handled through Paypal, a payment processor trusted by millions of companies worldwide and protected with state-of-the-art technologies. We also never have access to your PayPal account information and your transactions are protected by PayPal's Purchase Protection for Buyers.

6. Can I get a refund for my donation? Unfortunately, no. Since you can obtain both currencies inside the game without donating, there is no real reason to do so other than you willing to support the further development of Pokébest. For that reason, we kindly request from you not donate unless you are in a position where you can afford to do so. We appreciate and thank all our donators.

7. Is Pokébest affiliated with Nintendo? Pokébest neither owns nor claims to own any portion of the Pokémon Franchise. Pokébest is an unaffiliated, fan-created game based on products owned by the companies listed above. All custom artwork and coding for Pokébest is credited to their creators, but intellectual property is owned by the above as well. Donations towards Pokébest are going towards server maintenance and its future development. All staff members and developers are unpaid fans and volunteers.

Pokémon Copyright ©️ 1995 - 2020 Nintendo/Creatures Inc./GAME FREAK Inc.Pokémon And All Respective Names are Trademarks of Nintendo 1996-2020 Pokébest is not affiliated with Nintendo, Creatures Inc. and GAME FREAK Inc.

© Copyright 2021 Pokébest. All Rights Reserved.